Legal Aid
Mozaique
3 min read

When innovation meets access to justice

Overview

We’re giving Legal Aid lawyers their time back

Did you know?

In 2024, 82% of practitioners surveyed by the Law Society reported that Legal Aid work was loss-making. The challenge wasn’t skill or dedication; it was that the digital tools built for private-practice billing didn’t fit the complex, rule-bound world of Legal Aid. We saw an entire sector working in fragments: spreadsheets here, portals there, disconnected systems everywhere.

So we set ourselves a simple but audacious goal: make Legal Aid viable again through intelligent automation and guided design.

Listening before building: we started with research, not code.

We interviewed lawyers, cost drafters, cashiers, rep bodies, and Legal Aid Agency contacts. We hosted workshops with partners, ops leads, and IT teams to map every breakdown trigger from client onboarding to final billing. Those sessions revealed the heart of the problem: lawyers weren’t short of data, they were short of time and tools that understood Legal Aid logic.

Our brief became clear: turn expertise into an experience, not just another administrative task.

Designing a guided journey

From that insight came the Legal Aid Manager (LAM), a standalone SaaS platform that helps firms manage budgeting, cost control, time capture, and compliance in one connected workflow. It doesn’t just record numbers; it thinks alongside the lawyer, prompting the right actions at the right time. LAM front-loads prediction — anticipating enhancements, funding limits, and fee changes — so firms recover more of what they earn and reduce WIP lock-up.

Built with empathy and precision

Behind the interface lies months of structured R&D.

  • AI agents that learn from paid bills to suggest future enhancements.
  • Middleware that bridges legacy PCMS systems and modern cloud tools.
  • Conditional logic trees that model how real Legal Aid cases evolve day to day.
    Each feature originated from collaboration: engineers working closely with lawyers, reimagining what “cost management” could mean when it’s simple, visual, and intuitive.

A community approach to innovation

Eight pilot firms representing every type of PCMS helped test each sprint. Their feedback shaped the product as much as the code did. That partnership model is now a core Accesspoint principle: every build is a shared build.

The Legal Aid Manager isn’t about replacing people. It’s about giving Legal Aid lawyers their time back. By letting the software handle the complexity, lawyers can again focus on the reason they joined the profession in the first place: helping clients find justice.

Mozaique
3 min read

We’re the legal-sector technology specialists you need to know about

Overview

Technology built for law firms. Not adapted for them.

Since 2012, Accesspoint has worked side-by-side with law firms to design technology that fits the way legal professionals actually work. What began as a small consultancy helping firms modernise their systems has grown into a sector-leading team of developers, consultants and creatives all focused on one industry and one goal: making legal technology smarter, simpler and more human.

We have end-to-end expertise for every firm.

Our team of over 30 specialists covers the full digital spectrum, from legal consultancy and project management to software architecture, UI/UX design, and digital marketing. That breadth means we can map out a firm’s entire workflow, identify the bottlenecks, and deliver a complete solution that works from day one.
Whether we’re integrating a PCMS, building custom middleware, or training staff post-go-live, we stay involved until every click makes sense.

Innovation built into our DNA.

Mozaique brings together specialist modules such as the Client Portal, Conveyancing Calculator and the Legal Aid Manager; tools designed not as bolt-ons, but as an integrated ecosystem for modern practice.

Each solution is developed in-house using a modern cloud-native stack and evolves through continuous feedback from the firms who use it. That’s how we turn real-world challenges into working software and keep our clients ahead of change.

Our Partnerships prove our processes

We’re proud to be certified ISO 27001, ISO 9001 and Cyber Essentials, assuring clients that security and quality sit at the heart of our delivery. Our partnerships span the leading names in legal tech, from NetDocuments (EMEA Partner of the Year 2024) to Actionstep, Verify365 and Ochresoft. And our annual Accesspoint Innovators Forum brings together more than 100 delegates to share ideas and shape the future of legal technology.

We turn complex problems into everyday efficiency.

At Accesspoint, we don’t build technology for technology’s sake. We build it to break barriers: between systems, between people and process, between what firms have and what they need next.

Mozaique
5 min read

Say hello to our NEW Mozaique Conveyancing Calculator!

Overview

We’ve given our Conveyancing Calculator a major upgrade

Let’s face it: manual quoting is a pain. Spreadsheets, double data entry, missed follow-ups… not exactly the dream. That’s why we’ve built a tool that cuts through all that noise. No more manual inputting, no duplication, just quick, accurate, fully tracked quotes in seconds.

With our enhanced Conveyancing Calculator, you can:

✅ Generate instant, branded, compliant quotes straight from your website
✅ Manage everything right from your PCMS — no juggling between systems
✅ Track every enquiry, set reminders, and follow up with ease
✅ Get insights into what’s working with real conversion and pricing data

And because your clients expect clear, transparent pricing at their fingertips, the calculator delivers that too on any device, any time.

But that’s not all. We’ve added a brand-new Admin Dashboard that gives you total control. Now you can:

✅ Update fees or apply global price changes in seconds
✅ Customise PDF quotes, attach documents, and tweak your branding
✅ Edit existing quotes whenever you need to — no external support required

It’s fast, flexible, and fully built around how you work.

We’ve designed this update with law firms in mind; making it easier than ever to respond quickly, build trust, and convert more enquiries into instructions.

💡 Explore all the new features here 

FeatureDescription
Instant, Self-Served Quotes Users visiting your website can get a personalised conveyancing quote quickly and automatically, without waiting for someone to manually calculate it.  
Customisable Quote Calculators/Fee Scales Firms can set up different fee scales for more precise, fair quotes that reflect the firm’s internal cost structure.
Customisable Design Customisable design for you to upload your firms logo, colours, privacy policy & legal information (Company Reg/SRA ID etc.) 
Customisable Price Adjustments  Firms can easily adjust conveyancing fees, additional fees and third party fees either individually, or globally. 
Multiple Branches  The tool accommodates firms with multiple branches directly within the tool. These are easy to maintain and edit via the Admin interface.
Connected to your Website The calculator attaches to your website as a subdomain, so that leads are captured directly.
Customisable PDF Quote The generated PDF quote is self-customisable to your firms branding. You can also prepend/append additional PDF documents to the quote, such as introductory letters & policies.
PCMS Holding Bay TechnologyCompleted quotes are stored in our holding bay that lives in your firms PCMS. It provides a safe zone to store completed quotes, allowing you to duplicate check/edit/view and process the quotes into Clients & Matters.
Easy to Deploy The Calculator tools is extremely easy to use, maintain and rollout firm-wide with minimal effort. You can immediately start benefitting from streamlined quotes.
Compliant with Regulation (SRA, Price Transparency) The system supports the legal obligations around price transparency, showing fees and required information in a compliant manner.  
Pipeline & Lead Management Once a quote is made, the tool can track leads, allow monitoring of active vs lost quotes, where they came from and conversion rates. This gives firms insight into their quoting efficiency. 
Client Emails Integrated Emails with clients, for them to receive the quotation via email.
Conversion Tools It includes features to help move a quote to an instruction, e.g. follow-ups, reminders, integrations (so that once a quote is accepted, the case/matter creation can be smoother).
Integration with Practice Management Systems Deep integration with on-premise and cloud PCMS systems.
Mozaique
4 min read

Get one step closer to your clients and one step closer to the future!

Overview

Mozaique: our new legal platform designed to keep your firm ahead of the game

Accesspoint have recently announced the official launch of Mozaique, a new innovative legal platform designed to keep your firm ahead of the game and help your firm reach new levels of efficiency and high-quality results across every department – enabling legal intelligence.

As new software continues to enter the market at a faster pace, SME law firms are faced with the difficult task of avoiding a disjointed environment. Navigating through the wide range of software applications used across departmental teams, can sometimes prove difficult with much confusion and frustration. 

What you can expect from Mozaique 

  • Digital client onboarding
  • Secure, branded client portal
  • Intelligent automations
  • Website forms
  • Secure online client payments
  • Web payments linked into your PMS
  • Document Sharing
  • Mobile time recording
  • Web-based intranet
  • Website lead tracking
  • Analytical reports
  • PMS integration, such as P4W.
  • And much more…

Mozaique can now simplify the challenge, providing your firm with a number of benefits. 

Improved Productivity  

Achieve a higher quality of service through a more streamlined way of communication and document handling directly with your client. The Mozaique platform offers a new, automated and innovative way for your firm to stay on track, keeping up with the often-hectic work schedules experienced within SME law firms, as well as drastically reducing work time and costs overall.  

High Security  

Mozaique is the future for security within law firms. It is an effective way to reduce the risk of any cyber security threats, e.g., emails are a prime place for data breaches with communication made via email constantly being under threat of hacking, leaving your firm or your client highly vulnerable. The Mozaique platform offers your firm a safe and highly secure hub to communicate with clients and share confidential files.  

On the go Support  

Keeping your client happy is the main goal and our Mozaique platform can provide you with the right tools to achieve this. Now, you can easily answer any queries, request documents and offer ongoing and remote support to clients without having to worry about physical restrictions, as the Mozaique platform can be accessed on any device at the user’s convenience.  

Reports and Analysis  

The Mozaique platform provides handy reports and data analysis that will instantly offer your firm valuable knowledge and insights for a more productive and effective workforce. Additionally, you can create secure and informative KPI’s and general productivity or financial reports with the integration of the handy Payment Portal, as it facilitates useful monthly/annual reporting and easy editing to ensure reliable cash flow for your firm.  

This is the future for Legal IT.

Mozaique
3 min read

Introducing Mozaique the new and innovative legal platform

Overview

At Accesspoint we’ve been involved in the world of Legal IT for many years and have witnessed  many physical and emotional changes with regards to law firm attitudes. 

Our vision has been developing for some time now and sees a major shift in how we can help drive IT to much higher and more effective levels within the Legal sector. This vision sees a major shift moving away from disparate itemisation into more collective joined up solutions where they are housed and accessed via a single platform within a hosted environment.   

One of the major benefits of this is interoperability - the concept that tools or apps can interact in the platform by exchanging information or leveraging other software, services, or even hardware to better the end result and overarching experience to both client and staff alike.  

In this new environment, all options are viable and permissible, allowing each law firm to choose its own adventure or mixture of products and services to best serve its clients and staff - integrating activity streams, teams, search, documents, billing dashboards, and the interconnectivity of applications which create workflow and enhance productivity and efficiency, all in a secure cloud-based platform.

This is the future for Legal IT.

Mozaique - Enabling Legal Intelligence

Offering a wide range of some of the most innovative IT products and services created for the Legal sector in one joined up environment. Using this suite of bespoke tools will seamlessly join many activities together within a firm, providing instant dynamic data management solutions to improve the overall performance of any firm and help ease the workload burden on both individuals and departmental teams.

The central hub and catalyst for our Mozaique portfolio is the portal which offers a means of secure, effective communication and information retrieval and sharing.  

Including:

  • Secure Document Management
  • CRM
  • TaskSmart- project Management Tool
  • Promotion, Collaboration and Communication
  • KPI’s and Reporting

If you would like to contact us regarding Mozaique, you can email Hong or book a demo using the form below.

Automation
Mozaique
3 min read

Helping You Take Care of Your Clients Best Interests – Online Will Planner

Overview

At Accesspoint, we understand that for clients, starting the journey to creating a Will can be difficult, from knowing who to trust with this delicate matter to effectively getting it done right. Additionally, for the firm, arranging meetings, gathering all of the essential information and manually inputting them into the system can be just as daunting.

Now, you can skip all of the fuss and start the process in the best way for everyone involved, with the Online Will Planner Solution.

Integrating our Online Will Planner to your website will not only ensure your firm is fully equipped with the tools needed to start planning your client’s Will remotely, but the clever automated tool can also provide a bespoke experience to your clients by giving your firm the perfect base to create any type of Will your client desires.

Allowing them to feel even more looked after and secure- which is the goal when dealing with Will planning!

What are the benefits?

Quick and Easy

The web-based Will Planner is created by legal IT experts so that your clients can complete basic personal information on a well-designed web form with no fuss.

Remotely Done

Remove the need for coming into the office, as the web forms are integrated with your firm’s site and completed remotely by clients, which will then be sent directly to your solicitor.

Customisable

Your firm can design the web form to fit your branding requirements as well as pick and choose what steps or questions should be added to your web form, providing your clients with a tailored approach.

PCMS Integrated

Enjoy the benefit of having completed web forms submitted into P4W, where it will be duplicate/conflict checked and used to auto populate wills and other letters and documents.

“Working with Accesspoint over the past 2 years has ensured a seamless approach to the major developments of P4W that we have carried out and further developments benefiting the firm, our teams and our clients. One of the biggest projects we have completed with Accesspoint was our Online Will Planner which has made the whole process of completing a simple Will online a massive success with our clients and cuts down the time lawyers spend dealing with administration work. As the firm continues to grow, we will continue to work closely with Accesspoint to ensure that we are at the forefront when it comes to technology.”

IB, Sales & Marketing Manager – GloverPriest 
Testimonials

Don't just take our word for it...

Working with Nesar has been a positive experience for our website. His technical expertise, proactive approach and attention to detail ensure that our site runs smoothly at all times. He is always quick to resolve issues, implement improvements, and offer practical solutions that enhance user experience. Nesar is a pleasure to work with, and I am impressed with his communication and client service skills.

Hayley Leslie, TV Edwards

Working with Accesspoint’s website team was reassuring and easy. They kept us updated with everything that was going on from start to finish. We’re very happy with the new website. It’s clean, refreshing, and provides a great user experience with its fast speed and easy navigation.

William Rowley, HSR Law Solicitors

We’ve been really impressed with Accesspoint and Rich’s SEO support. Rich is extremely proactive in suggesting and carrying out work that genuinely helps improve our rankings, and he’s always there whenever we need advice or support. We’ve already seen great results from the work they’ve done, and it’s reassuring to know our SEO is in such capable hands. Highly recommended.

Molly Thornton, Thornton Jones Solicitors

I’ve really enjoyed working with Rich and have seen first-hand the positive impact he has had on our website. His in-depth knowledge of SEO is inspiring, and I’ve learned so much from him through our email exchanges alone! Anyone who works with Rich will gain valuable knowledge that they can then carry forward. Thank you Rich for all your hard work and support.

Paaris Kazmi, GT Stewart Solicitors

Working with Accesspoint has been an absolute pleasure. Their passion for what they do and supporting their clients is clear in every interaction. Scott, Olivia, Rich, and others are consistently approachable, and willing to go the extra mile. Our project with them was complex and highly bespoke, yet they rose to the challenge effortlessly. Thanks to them, our website and brand has seen a significant increase in visibility, engagement, and traction.

Brett Shaw, Chronicle Law

Rich has been absolutely fantastic in helping us improve our SEO efforts. He has always been proactive in optimising our pages and ensuring they perform the way we need them to. He has been great at offering valuable guidance on how to strengthen our rankings and his monthly reports have been elaborate and really useful. I’ve very rarely had to reach out to Rich. He has always actively suggested improvements and identified opportunities to ensure we stay on track.

Paaris Kazmi, GT Stewart Solicitors

The warmth and generosity of the Accesspoint team is amazing – you are a lovely bunch of people and a real pleasure to work with.

Rebecca Faulkner, Enoch Evans

Our website looks really fantastic! Well done to all of you!

We are so happy with all the social media on Goodman Ray! It’s so exciting every time I see something on there. Olivia and Emma are doing a great job and make everything so easy!

Louise Payne, Practice Manager at Goodman Ray Solicitors

I love working with Accesspoint because they are always available to help with any query big or small and have the expertise to ensure the issue is sorted.

Clifton Ingram Solicitors

What we love most about Accesspoint are the people.

Tracey Thorpe, Hunt & Coombs

Accesspoint have been so incredibly supportive in achieving desired objectives – including creation of platforms, website design and lead generation. Big thanks in particular to Olivia Fishwick and Scott Brown who continue to help make a difference for the business.

Thushara Polpitiye, Founder and Managing Director of Astute Law

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